Here’s what our customers are saying. Get a car quote. Current Employee - Claims. If you could email us your details to lvcares@lv.com we'd like to look into this for you. Find out how, as a customer, you can leave feedback below. The information in this guide will give you a chance to analyse the service on your own and make your own judgement. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About LV= Reviews 27,485 • Excellent . 7 hours ago. Excellent throughout my setting up a home insurance cover . 4.7. ww w.lv.com. Diversity & Inclusion. A 5 Star rated policy has “an excellent product with a comprehensive range of features. LV= was founded back in 1846 and underwrites its own insurance policies. LV=’s Flexible Protection Plan decreasing life insurance has a five-star rating from the independent reviewer of financial products Defaqto. After entering my details on compare the market this quote came up and it was a lot cheaper than my previous insurers had quoted me, it was an easy and straightforward task to complete the application and set up the monthly direct debit I was also able to download the paperwork all in all a very pleased customer would definitely use them again. Share. ^Charlie, Hi Andrew, thanks for your review. ^Charlie, Hi Chris, there is no additional premium applied for a policy that is on automatic renewal. Useful. easy to go with lv as my husband insures his car with you and as always been very happy with your responces. In this guide, we will explain how we arrived at this rating. Simple process, no fuss, no wasted time, successful outcome. However, I would like to have a look into what has happened here. When I complained to LV, … Write a review. Full year review 2020 Simon McGinn, General Manager, Commercial & Personal, reflects on key events which shaped the industry during a most challenging and unprecedented year. We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Simple, straightforward, job done . Current Employee - Claims. Excellent web site and a simple renewal of my Car Insurance. Visit this website ww w.lv.com. It does however sound as though you may have been a victim of ‘Vishing’, and we’ve put together a page of information that may help you here https://www.lv.com/about-us/company-information/fighting-financial-crime/vishing. This really showed me how important good insurance on my little fur family members is. LV= (Liverpool Victoria) car insurance review. LV had been in talks with other companies, including rival Royal London, but narrowed the field down to one. Star Star Star Star Star. © 2021 Trustpilot A/S. LV= Reviews 26,360 • Excellent . LV= car insurance products. On review platform Trustpilot, LV= has 4.7 out of 5 stars and a rating of “Excellent”, based on more than 22,500 reviews. when called phone answered quickly and was good. LV, which stands for Liverpool Victoria, got their start in the mid-1800s by providing life insurance to working-class families in the midst of the industrial revolution. This page includes details of how to contact the Telephone Preference Service and the Information Commissioner’s Office who may be able to offer further advice. Online customer reviews for LV= as a company are also positive. Very easy to add a second car onto my account with LV. Liverpool Victoria is an insurance company that has traded in the UK under the name LV since 2007. Read unbiased reviews and ratings from LV= Pet Insurance customers through Reevoo, an independent review company. Read unbiased reviews and ratings from our car insurance customers. Recently she had further XRays and these have been classed as same treatment so no excess. Thank you for your feedback. If there is anything you’d like me to look into, I’d be happy to do so if you can email your details to me at LVCares@LV.com Many thanks, Jake. LV car insurance review One of the larger insurers in the UK, LV (sometimes referred to as LV=) was awarded our Insurance Provider of the Year accolade in 2019. Its policy is underwritten by Liverpool Victoria Insurance Company LTD. Read our reviews of all the insurers who took part in our car insurance analysis Read more. In fact, a remarkable 77% of customers gave LV= a 5-star review and only 5% gave them one star. Hi, we're sorry to read of your experience. This was after confirming that it was still good value following a check via a well known price comparison website. Not to mention that the price I was given for my house insurance … You've already flagged this. Regards. LV never questioned a single test and paid the vets within a couple of weeks. It made a big difference to because I added a second driver. One thing we do know: trying to live a healthier lifestyle (ditching the ciggies, for example) will help keep costs down. Over its 175 years in operation, LV has grown to offer a range of financial products including home insurance, car insurance, and travel insurance.. LV's home insurance is underwritten by Liverpool Victoria Insurance Company Ltd. LV has followed Admiral’s lead by offering refunds to car insurance customers.. LV Travel Insurance Review Reviewed by: Thats Insurance. GB. It proved to be very difficult to find what was causing it so lots of tests scans etc, some of which were very expensive. Defaqto gives LV= a 5-star rating. LV= General Insurance Reviews. Easy to navigate the insurance website.Good value for money. As a result, many find them to be quite trustworthy when it comes to taking care of their pets and ensuring that their health is prioritised. LV, which is the third-largest insurance mutual in the UK, launched a strategic review in June after selling its general insurance business to Germany’s Allianz. LV Car Insurance Trustpilot LV= has better-than-average customer reviews—10,000 existing customers have rated LV= insurance with 4.7 out of 5 stars on Trustpilot, one of the highest Trustpilot ratings we've seen for an insurer. A few days later I rang to notify I'd now transferred my private registration, and with extremely quick confirmation that this was done,no sooner had I ended the call,an email confirmed my new plate was all sorted on there system. Do you agree with LV=’s star rating? The board of LV= is working with advisers on a review that could lead to it being sold, Sky News understands. We have given Liverpool Victoria Insurance (LV) an overall rating of 3.7/5. I did save money but wonder whether next years premium will increase because I will not be a new customer then. Up to 6 cars and 12 drivers can be covered on one policy; New-for-old vehicle replacement if your car is less than 12 months old; Misfuelling cover; Over 50s car insurance from just £194 -10% of new customers paid £194 or less (Jul - Dec 2017) Documents sent through promptly.If there is anything negative, it is a pity that there was no online chat option available at the time for car insurance. What the reviews don't tell us is that once LV has you as a customer and your policy is on 'autorenewal' they will put your premium up steeply at the end of the first year, banking on your reluctance to go through the bother of changing again. LV= car insurance review. Reply. You've already flagged this Robin Bowman Apr 24, 2017 The rather grand sounding Liverpool Victoria insurance dropped that moniker a decade ago and now goes by the more catchy name of LV= insurance. Regards. Pros. ^Charlie, Hi Mal, sorry to hear that you were unhappy with the experience you had with us. Last year, after reading a review, I took out motor, home, and travel insurance with LV . Every thing went well easy to access also good deals. The company says it can afford the refunds due to fewer claims made during the coronavirus lockdown.. ... payment, email acknowledgements, on line account set up etc.So efficient I highly recommend LV car insurance. I am very sorry to hear we’ve not been able to offer a competitive quote for your home insurance this year. Life insurance can provide valuable financial protection for your dependents should you die prematurely. Comp & Benefits. Uninsured driver promise. Career Opportunities. Voice your opinion today and hear what 27485 customers have already said. I have been with LV for house insurance in the past but recently I had to change my motorbike insurance and LV were the only company prepared to give me a realistic price on my premium! LV Car insurance review. I have 3 x 3000 life pet insurances with LV. 10 reviews. All rights reserved. Customer reviews. LV= has around five million members and seems to be keeping its car-insurance contingent happy, as shown by its fourth-place finish here, and third place in 2018. Can you please email me your details to LVCares@LV.com and I will do so. just what I wanted for my little flat Useful. Thank you. I rate LV- highly but I wish that I didn't have to go through a comparison site each year to get the best price. LV is one of the leading brands when it comes to insurance for cars, homes, and contents. A free inside look at company reviews and salaries posted anonymously by employees. At first I wasn't sure I'd ever get a claim due to the excess but at the start of the year one of my cats was found to have a heart murmur. At the end of the first year, (last month), each premium went up by over 16%. The wrong choice now could have disastrous repercussions if you have to claim whilst abroad. LV Life Insurance review. They currently work with Asda and several trade unions to help them offer a variety of insurance policies to their customers and members. Your browser does not support embedded videos. The level term version of the same plan has four stars and its LV= Life Insurance product has three stars. According to Trustpilot, LV= is rated 4.7 out of 5, which is very high for a financial services provider. If there are any questions you have regarding this or anything that our claims team didn’t address, please email your details to us at LVCares@LV.com and we’ll look into this for you. The process was easy and the customer support that I have experienced has been professional, friendly and efficient. Culture & Values. Founded in 1843, LV (sometimes referred to as LV=) is the UK's largest mutual society with over 5.8 million members and customers. With the Brexit deadline almost upon us and the current coronavirus pandemic, choosing the right Travel Insurance have never been more essential. If you could email us your details to LVCares@LV.com then we'll look into this for you. LV= has launched Flow, a 'fuss free' monthly car insurance subscription that gives drivers flexible car cover with tailored monthly pricing, based on individual circumstances with no admin fees. So, we decided to take a look at this pet insurance and see just how good it is. So once my house insurance was up for renewal I contacted them and the service I received was second to none. By Rachel Wait. Nick, Hi Mr Dean, I’m sorry to hear that we were unable to assist with the claim you were looking to make on your policy. I found the site very easy to achieve my car insurance. So I would gladly recommend LV,for swift response and customer service,and short waiting time's. LV Car Insurance,a good decision. In this independent review, we take an in-depth look at LV life insurance, including cover types, typical costs and additional benefits. Check out what 27,485 people have written so far, and share your own experience. Comparing numerous policy terms and conditions can be daunting as well as time consuming. Excellent. A Star Rating indicates where a product or proposition sits in the market based on the quality and comprehensiveness of the features it offers. Despite my limited skill with the internet I was able to purchase my motor insurance from you without getting into into too many cul-de-sacs of misunderstanding what was required.This made the whole process quite painless in addition, of course, to the very competitive premium rate I was quoted.Provided this was not just a "new customer" enticement rate, I look forward torenewing with LV next year. 300 LV= reviews. Bain Capital declined to comment. Reply. Please get in touch if there is anything that we can help with in the future. Search for a company or product name... Companies See all LV= says its life insurance starts from £5 a month, but as with all life insurance providers, the premium you pay will depend on the level of cover you choose and your personal circumstances – including your age, health and lifestyle. LV Home Insurance - contact, review, complaints, login, quote. All of our claims are dealt with by our own in-house claims team. Small mistake on my new policy, called and it was sorted out immediately, impressed with the member of staff dealing with my call had updated documents by the time I'd hung up. The life insurance company, which says it needs significant long-term investment, is selling itself to Bain Capital for £530m. 177-year old mutual LV= explores end to independence. Who is LV? Click here to read 187 customer reviews of LV - Liverpool Victoria Car Insurance, rated 4.29★ by real people like you on Smart Money People. very professional insurance company took out a policy with them very happy with the service quick and efficient. You've already flagged this anita vernon 2 reviews. After looking at various quotes on line i decided LV was the right Car Insurance for me,the Policy covered all my requirements and I have used LV before.I entered all the information required and paid by credit all online,it was all very easy and successful. LV= is one of insurance companies with over five million customers, offering a wide range of insurance products from car, home, pet, travel and life insurance to investment and retirement … LV= Liverpool Victoria Life Insurance - Ask a question now Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. ife insurance giant LV= has said it has agreed to be sold to private equity firm Bain Capital for £530 million. Share. Simple online form, quick response to clarify my details,then all sorted . Senior Management. Car insurance customer reviews Want to know how we stack up? In fact, 78% of customers reported an "Excellent" experience and just 4% a "Bad" experience. “LV Pet insurance - brilliant” Written on: 10/08/2012 by Nosilac (1 review written) After having problems with our previous pet insurance, got a quote from LV and took out insurance in November 2010 for our then 8 year old labrador. LV= Home Insurance Customer Complaints, Reviews and Ratings. 14 Dec 2020 "This is an amazing company to work for!" LV INSURANCE great choice. I have been working at LV= General Insurance part-time . I switched my car insurance to LV ,via a comparison web site,the price quoted was great,and as they are a recognised brand,I looked into all the details, and was happy. This is just the service anyone would expect. It is correct that we do not record the value of your vehicle on our policy systems any more, which is why this is not shown on your documents. Many thanks, Jake, I can absolutely confirm that LV= would never pass on or sell your data to any claims management companies. Easy to apply online. Verified. I have found LV car and house insurance policies to be very good value and prices compared to the competition. Still good value, compared to the market. TriTim 1965. Save money with LV= multi-car. Do you agree with LV='s TrustScore? Cash pay-out for 1.3 million members as LV= ends mutual status. 12 min Read Published: 05 Aug 2020. Always shop around if you do you two will get a great deal like i have thanks l=v. This would be rated the same way whether this was included or not, however I am sorry to hear that the quote offered was not competitive for you. Independent financial researcher Defaqto rated both LV=’s buildings and contents insurance policies as 5 Star. Easy to contact and make changes or update policies. Nick, Hi, we're very sorry to read of your experience. Work/Life Balance. Many thanks, Jake. 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