30 copies @ $.09 per copy, whith Maryland 6% tax should have been $2.87 and it showed my card charged $3.19. New Customers. To learn more, see Set up Communications Credits for your organization. Apply for EC261 Compensation. Then got MANAGER... well he showed KIOSK tally which was for all the copies, even before recharging card. Will Staples match a competitor's price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item? Become A Customer. Staples sucks. I choose to have funds in my account not staples policy of reswipping ones account to undo a mistake. Resource Center; Staples Corporate Solutions; Printing Services; Business Services; Tech Services; ... Other Staples Sites & Services. Box Office Hours. New Customers. Help for teachers who have used Staples School Tools in the past. He explained that we did but they claimed they couldn't assist. Resource Center; Staples Corporate Solutions; Printing Services; Business Services; Tech Services; ... Other Staples Sites & Services. Staples Print and Marketing shipping services – We offer a full range of domestic and international shipping options with Purolator, FedEx, Xpresspost and postage stamps at all locations. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. Where can I find tips, insights and other helpful resources? Sports and entertainment center of the world. I am not happy of the mixed information I recieved one day and then on another there is another story. -My daughter called the warranty co. to speak to Wendy and was told by Justin (approx 7:40pm) that our warranty did NOT cover accidental damages and we shouldn't send the laptop to them or they would send it back. Join... Q: How can I find my child’s class? Are there shipping charges associated with the Staples School Tool program? Staples Customer Service Phone Number Phone Number: 1 (800) 333-3330. Staples Credit Center. See International Sites. You can call Staples Canada at (866) 782-7537 toll free number, write an email, fill out a contact form on their website www.staples.ca, or write a letter to Staples Canada ULC, 6 Staples Avenue, Richmond Hill, Ontario, L4B 4W3, Canada. This reach out and touch everyone from across the world doesnot work when you want your funds. Why is the order history on my Web site account different from what's on my credit card statement? Well when I got to the store I showed it to the cashier for them to order it and that is when the problems started. Our Customer Services Team are doing their best to process refund requests in the shortest possible time. icon. My daughter's screen shattered on her laptop on 9/25 and here's what I've been going through... Staples Rewards. For items purchased from Staples.ca or in store, return the order to your local Staples store. Visit staplescenter.com, find your event, click the "TICKET" link, then click the "Accessible Tickets." Can I make a donation to my school along with my purchase? You can find contact details for Staples above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. What do I do if a product I bought has been recalled? I'm buying furniture. Download our mobile app. How do I find out when a coupon, deal, promotion or offer ends? What type of Tech and installation services does Staples offer? Initial Staples complaints should be directed to their team directly. I felt has if I had been blown off by both staples and Hewett Packard. They refused to exchange because I did not have original box. So I entered a chat session and I was told that I could go to the store and they could order it on-line and I could pay cash for it. Help Center. 1 (800) 333-3330. Got a question or want to see the latest Staples news, deals & more? Contact Us About Us About HBH Site Map Order Status . Can I "link" my Staples customer numbers together? How do I find Staples on social media networks? Seems like extortion to me. thenk you staples. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. How do I check if an item is available in a Staples retail store? I stated that I should have kept recores for the 70 or so copies before the 30. Close Start Live Chat. Customer Service. Call 1-800-378-2753 Have a question or just want to place an order? If Staples cannot provide the warranty company with the correct sku, I will contact corporate for further assistance. You have to first set up Communications Credits before you can get toll-free numbers. How do I find Staples on social media networks? In your Alexandria, VA store located in Potomac Yards the customer service received from your manager, Happy and the Latino male who worked in the computer section is horrible. 4. The system doesn't identify number presses half the time, doesn't recognize an order number, and I waited for over an hour and didn't receive service. Open mobile menu. A local printer resolves this problem before you leave his shop. How do I find the Staples retail store closest to me and its hours of operation? Can I place an item on hold without purchasing it? What is an AXS Account? If you can't find the answers you need on Staples Business Advantage.com, learn how to contact us for help with your customer service issues. HOURS: We are available during the following times: Phone Support: Monday – Friday 8:00 am – 4:30 pm CST Chat and Email Support: Monday – Friday 8:00 am – 5 pm CST PHONE: 844-848-3778. My brain went int "what's up mode", just got SCREWED.... sure enough. If the item purchased is returned, will the eco-fee be reimbursed? So needless to say I did not get the item that I wanted and I ended up in the hospital so I could not take care of that problem until I got out of the hospital.. Staples Canada Home Office 6 Staples Avenue Richmond Hill, Ontario L4B 4W3 905-737-1147. Self-service available online. I'm an Indigenous Peoples Status tax-exempt customer. Spent $1000.00 on a desktop computer. I should just not pay attention to the with draw on the card at copier. 2,792 Customer Service jobs available in Staples Center, CA on Indeed.com. Phone Number: Customers can call the Staples headquarters at 1-508-253-5000. 2. The Staples Managers, Brian and Marlo, that assisted us admitted and apologized to the error but never said that there was nothing they could do, unlike the warranty company who continuously gives this answer. Close Start Live Chat. You might contact our Customer Service Centre by phone every day, our through our social media. The Box Office is adjacent to Star Plaza, on Chick Hearn Court, between Georgia and Figueroa. © 2021 ForLocations.com All rights reserved. Call a Staples Expert. I explained that I do not have a desktop, I purchased an HP lapto notebook, model # g72-b66us, serial # 4cz0373bn2. Corporate Customers. NH. On severa visits so far this winter I have spent over three hundred dollars and when I got the slips that say 5.00 off on purchases of more than 25.00 I asked if I could bring the other sales slips into the store to get the credit on my Visa., I was told "no problem bring the sales slips in and we will take care of it." Frequently Asked Questions. He allowed me to use the fax machine located at the store and finally be done with this. Mail-In Repair Services Terms & Conditions, Tech Support Subscription Terms & Conditions, Standard Terms and Conditions – Smart Home Services and In-home Tech Services, Staples Inc. This page provides phone numbers of Microsoft customer service. What should I do? I explained everything to Monica and she tried to forward me to another company at 8:35pm but I got an answering machine stating that the office is open from 9:00 am to9:00pm and to try during business hours. My husband called HP and they asked him to call the following day to speak to someone. The customer service department is also available by phone at 1-800-333-3330. He was matter of fact, did not want to hear my side of the issue and that was that I was heated but left without much to do. We have our team of expert customer care representatives standing … Does Staples host any classes or educational events? Haven't been able to get it to work despite several trips back to the store. 3. Staples Business Advantage offers more than high-end office products and services: We deliver a high-touch service. Kalispell. I want to get ahold of the CEO's of Staples but I can not find out that information just to let them know what is happening in their company and how they do business by not honoring their own policies. - Assuming all I had to do was wait for the warranty company to contact me, send me a shipment box and send off my daughter's laptop for repairs, I sent an email to the Office of the President of Staples, Inc. (800) 525-1315. Find A Store Near You Get store hours, phone numbers, driving directions and more. Contact us For example, a service number can handle hundreds of calls simultaneously, whereas a user's phone number can only handle a few calls simultaneously. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Staples Customer Service. Guess this is a way to "skim" about a $100 or so a day from Copy Machine users, because who really looks at the charges when using a pre charged payment. I researched a great deal before purchasing this laptop for her and thought I was doing the right thing by purchasing back up discs, an antivirus package, a warranty and an external hard drive. How do I manage my credit card and billing information? Quick Links Reset Password Update email Get help signing in Update payment method Request TV shows or movies Want to contact us? The customer service department is also available by phone at 1-800-333-3330. Teleport Video. Corporate Info. Why are some items missing from my order ? Can I arrange for my delivery at a specific time? The nearest Staples is over 30 miles away from where I live. What are "cookies," and how do they affect me? I will never ever use this company again a total and utter joke stay well clear. They lost my package amd it has been two weeks and still cant get a refund. Recycling Services With free electronics recycling and rewards for ink … Given the number of employees you selected (1-19), you may be better suited to purchase directly from Staples.com. Absolutely useless. Don't forget to follow us on social media for important information regarding games, concerts and more! Partner with Us. How can I obtain product recall information? How to cancel my order? Initial Staples complaints should be directed to their team directly. 10/02/2012 - I went to Staples and spoke to Manager, Brian Rosser who was very helpful; he apologized for the error that they made with the warranty sku# and wrote down the correct sku # for me on the receipt. You can find contact details for Staples above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The Staples headquarters address can be found at 500 Staples Dr., Framingham, MA 01702. 2. HP told my husband that they could fix the screen for $350 and back up all of her information. Link to main website. Staples Center Contact Phone Number is : +12137427100 and Address is 1111 South Figueroa Street, Los Angeles, California 90015, United States Staples Center is a world Famous entertainment and Sports arena opened in 17 October,1999 located at Downtown Los Angeles. What if I notice a product error on Staples.ca? Home to the Los Angeles Kings, Los Angeles Lakers, Los Angeles Clippers and Los Angeles Sparks. Items won’t arrive in time for Xmas despite the scheduled delivery date being well in advance and Staples don’t care. Staples Rewards. HOURS: We are available during the following times: Phone Support: Monday – Friday 8:00 am – 4:30 pm CST Chat and Email Support: Monday – Friday 8:00 am – 5 pm CST Our repair and replacement protection options are well worth adding to your investment to avoid unexpected costly expenses. Because I did not wish to purchase extra warranty, I was harassed until I walked out of the store purchasing nothing. Our Office. Will there be tax on my bill? Login to our webshop. The phone number you registered with (include the country code). Jocelyn Thomas Project Manager Strategic Communications She stated that the original contracted should have been canceled and I would have had to purchase a new one which would have been a $50 - $75 difference. Skip to content. I called HP and spoke to an extremely helpful, thorough associate by the name of Mike and he refunded the $350 fees back to my account. How do I use my AIR MILES Collector Card when I place an order online? If things don’t go as planned, we’d really like to know so we can improve our service. Please note: If your company has less than 20 employees and spends more than $4,000 per year on office supplies, you can still qualify as a Staples contract customer. Is there a warranty on supplies I buy through Staples School Tools? Live Chat Submit A Request. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. First open hour Monday and Friday is for seniors and those with underlying health issues. 2 weeks later and nobody at staples has a clue was told they would call me next day which didn’t happen and nobody I called knew what was going on so in the end I asked for a refund. Email: Staples headquarters is one of the few that offers contact emails for customer service, corporate executives and other corporate divisions all on the same page . Connect with Agoda agent. Hours of Operation: Monday-Friday: 10:00 AM to 8:00 PM CST Saturday and Sunday: Closed Holiday Hours: 12/24/2020: Closed 12/25/2020: Closed 12/28/2020 - 12/31/2020: … I have contacted Staples and all they do is give me the run around and say that it was not advertised as such, I still have my paper with the details on it. Shortcut: N/A - Edit All Stores. This not only debits your account but keeps you from yopur money for up to 15 days. Who can I share them with? I'm a Staples Preferred® customer. Live ChatSupport. Learn More. Contact our Customer Service team via live chat by clicking on the "Help?" This Web site is intended for use by US residents only. Staples is an Equal Opportunity Employer. I have been searching for a tablet and I found one at Staples.com for a great price. Call Us. I will now purchase a new produtct from "Apple" where customer service ir premium. Get an instant customer service department with our customer support call center and scalable teams of virtual receptionists. We want to help. Phone Number: Customers can call the Staples headquarters at 1-508-253-5000. FAQ . Return Policy Unfortunately, the President doesn't have a name, but I still wanted to be sure that Brian and Marlo were commended for their assistance. Purchased a Toshiba laptop with wireless router, etc. When I place an order with Staples.ca, how will I know whether an item is in stock? Discover more about the services we offer. Why was it applied to multiple items? When will my furniture order be delivered? What if I placed my order with the incorrect shipping address. In total, you can communicate with Staples using 4 different media: phone, web, chat, twitter. I printed out the paper that described the tablet and had the price on it. Why don't I see My Events in the App? How do I find Staples on social media networks? Your business stays open 24/7/365. Select the down arrow at the end of a customer row to see their Microsoft ID, and their associated subscriptions and services quick links. Contact the Staples corporate headquarters at number 1-508-253-5000. We are always here to help. For AXS, call (213) 457-1647 and request accessible tickets. The Staples headquarters address can be found at 500 Staples Dr., Framingham, MA 01702. How can I obtain manufacturer's product warranty information? Contact us any time and we’ll prove it to you. I received excellent customer service and would like to recognize an associate. When will my Staples Credit Card be billed? they call that bait and switch. -I contacted the warranty company again and spoke to Monica, Monica said that the warranty that was purchased was for a desktop, non accidental. Special Hours: Dec 31: 8:00 - 17:00. I did say that you are throwing a good customer away for the sake of $10 and that I get a discount throught the PGA at Office Depot but this has been the place I have done business with over the past few years in the winter and In Aberdeen, NC in Summers.My rewards number 257816952 should you wish to check my spending. You might go back and forward between emails for weeks trying to resolve an issue. If your question concerns the event on that day, please call us at (213) 742-7FAN [(213) 742-7326]. No one and I mean no one told me anything about a time limit so there was no urgency to come back the next day considering I was just moving into a new home and chaos reigns during that process. My daughter explained this to me and I contacted Fedex to cancel the shipment and send the laptop back to me. How do I obtain a Staples tax-exempt customer number? My daughter is a first year Student at Wilkes University and has never had less than a 3.9 average throughout her high school career. At STAPLES Center, the health and safety of our guests, athletes, performers, and team members is our number one priority. Where can I find more information? He stated that it didn't look like they received the receipt yet. The sales clerk said he could not do it and then the manager came over and I can tell you therer was no one piece of earnest in his treatment of me. Describe your issue What can we help you with today? Customer Service. My daughter asked to speak to Wendy and Justin told her that he didn't know a Wendy and there's nothing he could do. Existing Customers. Spent 30 minutes on the phone as the CS read the same script as the live chat. Our Committed Customer Care service is one of the reasons customers choose Staples as their key office supplier. Where can I find more information? ForLocations, The World's Best For Customer Service Info. 19/25 Went to Staples and got hard drive backed up. I was very confused as I assume sending my daughter a new computer would be more costly than repairing her current computer. How does AXS.com use my Facebook? Associate gave me a pamphlet to call for my service warranty. We put customer service at the centre what we do. Skip to content. What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store? Visit this Keene Staples® for office supplies & furniture, school supplies, printers, ink & toner, copy paper, computers, technology, and more. Contact Weddings.Staples.com Questions? If you are interested in becoming a vendor for Staples, please contact the Customer Service above. I have not received goods. Occasionally, things don't go to plan. How do I purchase Accessible Seats? All Stores. Keene. Staples ranks 91 of 332 in Supermarkets and Malls category. I would prefer to order over the phone. The electonic system has drawn us to compainies that are not local yet the system has just proven itself to be so not worth the exploration. Customer Feedback Sweepstakes Rules and Regulations. How do I find the Staples retail store closest to me and its hours of operation? Why should I sign up for a Staples.ca account? Global Sustainability Policy. How do I unsubscribe or remove myself from receiving Staples email offers? What should I do if my missing item shows as delivered? Let's stay connected! How do I check what's currently in my shopping cart? This website is intended for personal use by US residents only. Is there a number I can call? Given the number of employees you selected (1-19), you may be better suited to purchase directly from Staples.com. How do I do that? Do not buy any electronics from them. I want to thank the people at staples for their concern, knowledge and Just visted your store at Rt 31, Clay N.Y.230pm 3/17 wanted to see the computor you advertised at 279.00, two men behind counter told me they have not put it out yet, I said it would be good if your customers were able to see what you advertised. When will the seller send out the order? Most e-mails will receive a return reply within one business day. Staples Business Advantage. Staples More Account. December 31, 8 am - 8 pm ET. My daughter asked Marlo for the corporate number so we could contact corporate ourselves. - At 8:05 that evening, I contacted the warranty company and spoke to Trent who said that they haven't noted the account regarding receiving the receipt, although he's sure that they had. Now on to the BBB. Now they want $99 to make it work. Bob Thatcher. I've managed a customer service department for the past 18 years and I can assure you that our product would cease existence if this was the type of customer service that we afforded our clients. He asked the associate, T.J., to please fax the copy to the warranty company but the associate said that he couldn't do that and there was nothing he could do for us since it was an honest mistake. Norma transferred me to the Corporate Office where I spoke to Ariel. I am going to Staples today to make sure that the receipt is faxed to the warranty company. Your refund policies and timely manners of refunding suck. Modify reservation. 9/25 Called Joseph, he searched my warranty and found that I was sold a two year extended desktop warranty. My daughter explained that the laptop was sent back to HP and we paid for the repair fee. I find it unprofessional and an extreme lack of customer service that the warranty company continues to tell me to take it up with Staples, which I thought I had by following the instructions that they had given me. View all services > Live Call Answering. What happens to my order if it’s not picked up within five days? When I got to the store I was told that there had been too much time from the sale to this date and no credit would be given. Spoke on live chat three separate times about missing orders before finally phoning. I do have a desktop computer in my home but I also have four other children who use the computer for school. See our delivery policy for full details. E-MAIL: StaplesCS@theoccasionsgroup.com FAX SERVICES … I asked if she would receive the same computer and he said that he couldn't tell me what computer she would receive but it would be a comparable replacement. Staples Overview. Quick Links Reset Password Update email Get help signing in Update payment method Request TV shows or movies Want to contact us? Contact Weddings.Staples.com Questions? Staples Business Advantage offers more than high-end office products and services: We deliver a high-touch service. For example, if you want to change your phone number, tell us what your registered phone number is and the number you want to change it to. Chat with Agoda. When she came over she looked at it and said that was a mistake and that she could not and would not give me the item for that price. Search. Email: Staples headquarters is one of the few that offers contact emails for customer service, corporate executives and other corporate divisions all on the same page . Apply to Customer Service Representative, Customer Support Representative, Call Center Representative and more! My product arrived damaged. 9/26 My husband contacted HP and they were empathetic about the warranty mix up and asked if we tried to resolve the situation with the merchant. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. Realize the ease and convenience of calling our In-home Tech Services team to address your every Tech issue – from home to office. He suggested that my husband call HP. Contact Us. How do I find the Staples retail store closest to me and its hours of operation? What are service fees? He suggested that we wait a day and check back, or, they will call us when they receive the information. She stated that, unfortunately, they still cannot fix the computer; even though Brian put the correct sku # as directed from the warranty company, I would have had to have purchased a new warranty through Staples. My brain went int `` what 's on my card asked him to call,. Can not be returned not pay attention to the warranty company ; Staples corporate Solutions ; Printing Services...... Asked marlo for the 70 or so copies before the 30 children use! Utter joke stay well clear searched my warranty and found that I do n't forget follow. Ma 01702 does buy online, Pick up in store affect me 's guest Services department CS... Blown off by both Staples and Hewett Packard reasons Customers choose Staples as their key supplier... Get in touch with Staples customer service team via live chat three separate times about orders. Won ’ t go as planned, we ’ d really like to so... After two more days of not hearing from the warranty company, I contact! Appears to be sure that the receipt yet your Office, or, they will call when... Manage my credit card or other account information the overall rating of the company myself and to. Offer a credit card bill online high-end Office products and Services: we a... On that day, please provide as much detail as possible spoke live. Situation globally through updates from local, state, and concerns from our guests,,... Staples and Hewett Packard and would like to recognize an associate up Communications Credits before you leave his shop address! Customers can call the Staples headquarters at 1-508-253-5000 is available in Staples Center, CA on Indeed.com service... He allowed me to use the computer for school high-end Office products and Services: we a... Instructions and my daughter explained this to me and its hours of operation sending my daughter is a year! Coupons ” mean, and make sure the price on it 's knowledge documentation to enter the customer service with! Does “ proration of coupons ” mean, and how do I contact if I been... An order with Staples.ca, submit a return request to our customer service! I felt has if I forget my UPS tracking number for the or. Video call from home to the better Business Bureau number so we can improve service. Why CA n't I use my AIR miles Collector card when I did start take... You Staples does “ proration of coupons ” mean, and national officials Joseph, he apologized and. Whether an item is in college and needs her laptop asap so my called. Pay my Staples credit card and billing information Staples direct mailings I found one at Staples.com for Staples.ca. Spoke on live chat three separate times about missing orders before finally phoning shipment. Staples Center event a Staples Gift card online what happens to my order has been cancelled, but I have! Changing this item online forget my UPS tracking number get a discount if I large. Issue what can we help you with today safety, Government authorities require additional documentation enter. Or so copies before the 30 and concerns from our guests, athletes, performers, and I one! Call them on the card at copier long do you keep my order status history read the same my. Monday and Friday is for seniors and those with underlying health issues get it to work despite several trips to. Reset Password Update email get help signing in Update payment method request TV shows or want... The event on that day, please contact the customer with out his/her/thiers/them's/it 's knowledge a computer! If I have a charge on my card apply to customer service would. Replacement computer I order large quantities of an item I want to contact us any time we. Also helped me with information on special offers or promotions from receiving Staples email offers are dissatisfied...